
Handed Down Within the House
In the British country house, the butler held the post that governed the running of the household. What transmitted the craft was not a school but the house itself. A young servant entered at a junior post, learned by watching the hands of those senior to him, and rose toward the butler post as his responsibilities widened. The handling of silver, the preparation of lights, the reception of guests: all were inherited through spoken instruction and imitation, as the way of that particular house. The Victorian era (1837-1901) was the golden age of butler culture, when an upper class enriched by the Industrial Revolution raised many magnificent houses; in those great houses the servant body grew large, with clearly divided duties and a defined order of rank. The post that stood at the head of the indoor household was the steward, who handled personnel and accounts and even wrote letters and arranged travel on his master's behalf — though such a post was kept only in houses of exceptional size. Beneath him the butler supervised the footmen — who received callers, attended the carriage and waited at table — and took charge of the wines, the silver, and the service of the table. In houses that kept no steward, the butler also carried personnel and accounts and served as head of the household staff. Among the women, the housekeeper led the indoor staff, managing linen and china and the purchase and issue of household goods while directing the housemaids who did the cleaning. The cook, who prepared the family's meals with a kitchen maid to assist her, also saw to the procurement of provisions, while the washing-up fell to the scullery maid; the lady's maid, attached personally to the mistress, assisted her in changing her dress and arranged her hair. The valet, attached personally to the master, cared for his clothes, assisted him in dressing, and packed for his journeys, while rough work such as cleaning boots and running errands fell to the hall boy, a junior post often held by a youth: each rank held a clearly bounded domain.








